Privacy Policy

Last updated: 10/03/2025

1. Introduction
Elson IT Solutions Limited ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Data
We may collect the following personal information:

• Name
• Email address
• Phone number
• Company name
• Billing and payment information
• Any other information you provide to us directly

Usage Data
We may collect information automatically when you visit our website, such as:

• IP address
• Browser type and version
• Pages you visit on our site
• Time and date of your visit
• Time spent on pages
• Other diagnostic data

3. How We Use Your Information
We use your personal data to:

• Provide and maintain our services
• Manage your account and orders
• Communicate with you, including responding to inquiries
• Send you updates, promotional materials, and information that may interest you
• Improve our website, services, and customer experience
• Comply with legal obligations

4. Legal Basis for Processing Your Data
We process your personal data under the following legal bases:

• Consent: When you provide your information voluntarily
• Contractual Necessity: To fulfil our obligations under any contract with you
• Legal Obligation: To comply with applicable laws and regulations
• Legitimate Interests: To operate and improve our business

5. Sharing Your Information
We may share your personal data with:

• Service providers who assist us in our operations (e.g., payment processors, hosting providers)
• Legal authorities, if required by law or to protect our rights
• Business partners, with your consent, for joint marketing initiatives

We do not sell your personal data to third parties.

6. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Your Rights
Under UK data protection laws, you have the following rights:

• Access: Request a copy of your personal data
• Correction: Ask us to correct any inaccurate information
• Deletion: Request the deletion of your personal data
• Restriction: Ask us to restrict processing of your data
• Portability: Request transfer of your data to another service
• Objection: Object to our processing of your personal data

To exercise your rights, please contact us at [Insert Contact Information].

8. Cookies
Our website may use cookies to enhance your experience. You can manage your cookie preferences through your browser settings. 

9. Data Security
We implement appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the internet is completely secure.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes.

11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Elson IT Solutions Limited

Email: hello@elsonit.com
 

This Privacy Policy is governed by the laws of England and Wales.